Pricing

Pricing

Simple rates, and a quote before any bigger job. Most clients start with a free call or a one-off job. The ones I look after long-term are on a retainer, so I already know their setup when something goes wrong.

At a glance

First call

Free, 30 minutes, to get to know each other. Not for making changes.

Ad hoc work

$220 an hour.

Emergencies

$220 an hour in business hours, minimum 4 hours.

After hours

A higher rate for evenings, weekends and public holidays.

Retainers

Available, quoted to fit what you need.

GST

Not registered for GST, so none is added. Prices are in Australian dollars.

Rates

What it costs

Free first call

30 minutes to get to know each other: what you need, what I do, and a quick look at your setup. It’s a conversation, not a time to make changes. No obligation.

Ad hoc work

$220 an hour for questions, fixes and small changes. Anything bigger is quoted up front, so you know the cost before I start.

Emergencies

Under attack or down? Call +61 2 8363 3348. Emergency work is $220 an hour in business hours, with a 4-hour minimum. After hours costs more, and I’ll confirm the rate on the call. Retainer clients’ emergency terms are set in their own agreement.

Retainers

Ongoing care, quoted to fit

A retainer means I already know your setup when something goes wrong, instead of learning it in the middle of an incident.

There are no fixed packages. Every retainer is quoted for the client and has its own agreement – including how emergencies are handled.

A retainer can be

Getting started

How the free call works

1

Get in touch

Use the contact form. Tell me your domain(s), what’s happening, and anything else I should know.

2

We talk for 30 minutes

About you, what you need and what I do, with a quick look at your setup. Nothing gets changed on the call.

3

You get an honest view

What I’d fix first, and whether you need me at all. If you want to go ahead, I’ll send a quote.

Good to know

The fine print

Quotes

Projects and retainers are quoted in writing before any work starts. Nothing changes until you approve it.

After hours

Work outside business hours (Monday to Friday, 9am to 6pm Sydney time), including weekends and public holidays, is charged at a higher rate. I’ll confirm it before any after-hours work starts.

GST

WebControl isn’t registered for GST, so no GST is added to any price. All prices are in Australian dollars.

Start with a free 30-minute call. Tell me what’s happening, and I’ll tell you honestly what you need.

Under attack right now? Call +61 2 8363 3348.